This Is Not a Government Office or Directory Service. We run a private reference site. We cannot place calls, change directory listings, verify caller identity, or issue official directory information. For any of those, you need to reach the right office or carrier directly. For emergencies, dial 911. For a mental-health or suicidal crisis, dial 988.
Need a Specific Phone Number?
Here is where to look for the Charlotte numbers most people ask about:
- City government numbers: start with CharMeck 311, or call 704-336-7600 from outside Mecklenburg County; city public-records requests use 704-336-2248 or PublicRecordsRequest@charlottenc.gov
- Official city and county offices: Charlotte and Mecklenburg County share the Charlotte-Mecklenburg Government Center at 600 E. Fourth St., Charlotte, NC 28202, and both route many service calls through CharMeck 311
- School and university numbers: CMS uses 980-343-3000 as the district route, UNC Charlotte uses 704-687-8622 as the main campus number, and Central Piedmont uses 704-330-2722 for its Info Center
- Public utility numbers: Charlotte Water routes billing and leaks through 311 or 704-336-7600, Duke Energy outage reporting uses 800-777-9898, Piedmont Natural Gas leak calls use 800-752-7504 or 911, and NC 811 handles utility-location requests
- Public safety numbers: emergencies go to 911, crisis support goes to 988, CMPD non-emergency calls route through 311 or 704-336-7600, Charlotte Fire administration uses 704-336-4174, and NC 211 handles community-service referrals
- Health and social services: Mecklenburg Public Health uses 704-336-6500, Vital Records uses 704-336-2819, WIC support uses 704-336-6464, and DSS Customer Connection uses 704-336-3000
- Area code reference: see Charlotte phone area codes for the 704/980 overlay and local dialing rule
- Phone code reference (N11, star codes, +1): see Charlotte phone codes
- Reverse-lookup for an unknown caller: see reverse-lookup channels
- Reporting a scam or robocall: see how to report scam calls